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FAQ

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Have a question about our chauffeur services, vehicles, or booking process? Find answers to some of our most frequently asked questions below.

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  • We serve Calgary and surrounding areas including Airdrie, Cochrane, Okotoks, Chestermere, Strathmore, Rocky View County, and Foothills County. We also cover destinations across Alberta and the Canadian Rockies such as Banff, Canmore, Lake Louise, Jasper, Yoho, and Waterton. Contact us for locations outside our standard area.

  • Sedan service is $100/hr (1–2 passengers), SUV is $150/hr (4–6 passengers), Escalade SUV is $200/hr (4–6 passengers, 2-hour minimum), and Sprinter is $225/hr (up to 14 passengers). Full-day 10–12 hour options are also available.

  • Our fleet includes luxury sedans (1–2 passengers), full-size SUVs (4–6 passengers), Escalade SUVs (4–6 passengers), and Sprinter vans (up to 14 passengers). All vehicles are clean, well-maintained, and stocked with amenities like water and phone chargers.

  • Yes. We provide private transfers to and from Calgary International Airport (YYC) for Calgary, surrounding communities, and destinations like Banff, Canmore, and Lake Louise. Include your flight details when booking so we can coordinate properly.

  • Yes. We offer customized private tours to Banff, Canmore, Lake Louise, Jasper, Yoho, Waterton, the Icefields Parkway, and Drumheller. Half-day and full-day options are available, along with our Rockies Discovery Package (three full-day tours).

  • Yes. We provide chauffeur service for weddings, concerts, date nights, photo shoots, music videos, corporate events, casino trips, golf outings, and more. Book a specific trip or reserve by the hour for the duration of your event.

  • Yes. Full-day service (10–12 hours) is available for longer events, private tours, business travel, and other occasions. We’ll match the vehicle to your group size and needs.

  • Book by phone, text, or email. Provide your date, pickup time and location, destination, passenger count, and any special requests. We’ll confirm the details and accommodate additional needs where possible.

  • Book as early as possible for weddings, private tours, airport transfers, and larger events to secure your preferred vehicle and time. Last-minute bookings are also accepted when availability allows.

  • Yes. We’re available 24/7 for early morning departures, late-night arrivals, concerts, nightlife, events, and any transportation outside regular hours.

  • Cancellations made at least 24 hours before the scheduled service are eligible for a full refund. Cancellations made within 24 hours of the scheduled service are subject to our discretion, depending on the circumstances.